Article: Q155963
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s):
Keyword(s): kbualink97
Last Modified: 14-NOV-2000
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Word 97 for Windows
-------------------------------------------------------------------------------
SYMPTOMS
========
When you fax multiple form letters using the Fax Wizard, all of the cover sheets
are faxed first, then the form letter is faxed. The side-effect of this is that
if you have a large number of faxes to send, the recipient may receive other
faxes between the time they get your cover sheet and the time they get the form
letter.
WORKAROUND
==========
To work around this problem, choose one of the following methods:
Method 1
--------
Merge fewer documents when merging to fax.
Method 2
--------
Create a mail merge main document that includes a cover sheet and then merge to
fax.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.
MORE INFORMATION
================
Even when faxing a single document using the Fax Wizard, 2 documents are
created; one is the fax cover sheet and the other is the document you wish to
fax. When the fax is sent, it will be sent as 2 separate faxes; the cover sheet
and the document.
This problem is most noticeable when merging to electronic fax because more
documents and cover sheets are involved.
Additional query words: 8.0 word8 word97
======================================================================
Keywords : kbualink97
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : WINDOWS:97
=============================================================================