Q156523: SMS: Remote Control Redraw Problems with Diamond Video Card

Article: Q156523
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.0,1.1,1.2
Operating System(s): 
Keyword(s): kbnetwork kbtshoot kbsmsAdmin smsadmin smsremtshoot kbRemoteProg
Last Modified: 31-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server versions 1.0, 1.1, 1.2 
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SYMPTOMS
========

Remote control sessions get established without problem, but almost immediately
afterwards, redraw problems begin in the QuickViewer. After you click buttons or
icons, QuickViewer fails to refresh correctly.

These symptoms are not exhibited on the client's screen.

This problem has been found when using the Diamond Stealth64 S3-968 version
4.02.325 display driver for Windows 95.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.0, 1.1, and 1.2. This problem was corrected in the latest Microsoft
Systems Management Server 1.2 U.S. Service Pack. For information on obtaining
the service pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):

  S E R V P A C K

Additional query words: diagnostics helpdesk usertsr win95

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Keywords          : kbnetwork kbtshoot kbsmsAdmin smsadmin smsremtshoot kbRemoteProg 
Technology        : kbSMSSearch kbSMS100 kbSMS110 kbSMS120
Version           : winnt:1.0,1.1,1.2

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