Q156724: XCON: Messages Cannot Be Sent to Remote MTA, Repeated Err 2171

Article: Q156724
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 04-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

Messages cannot be sent to the remote message transfer agent (MTA). Error 2171
is repeatedly logged in the Event Application log, followed by unsuccessful
transfer retries.

CAUSE
=====

This is a corruption in the MTA data files (Exchsrvr\Mtadata), which manifests
itself by blocking queues between two MTAs.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in the latest Microsoft Exchange Service
Pack. For information on obtaining the Service Pack, query on the following word
in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words: 4.00

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Keywords          :  
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0

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