Q156775: MSB Dinos: Errors Installing with 8-bit Sound Card

Article: Q156775
Product(s): Microsoft Home Kids Products
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kbtlckbfaq
Last Modified: 08-NOV-2001

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The information in this article applies to:

- Scholastic's Magic School Bus series: Explores in the Age of Dinosaurs for Windows, version 1.0 
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SYMPTOMS
========

When you start installing Magic School Bus Explores in the Age of Dinosaurs (MSB
Dinosaurs), the following message may appear:

  Microsoft Kids Setup

  Program has detected that:
  your sound card does not support Microsoft Kids Setup
  11.025 kHz mono, 8-bit
  11.025 kHz Stereo, 8-bit
  22.05 kHz mono, 8-bit

MORE INFORMATION
================

This problem has been reported with the original Creative Labs Sound Blaster
(8-bit), ESS ES488 (8-bit), and Media Vision Thunder Board (8-bit) sound cards,
as well as other older, 8-bit sound cards.

Microsoft has confirmed this to be a problem in Magic School Bus Explores in the
Age of Dinosaurs, version 1.0. Microsoft has confirmed this to be a problem in
.

Contact Customer Service at 1-800-426-9400 between the hours of 6:00am and 6:00pm
Pacific time to obtain a refund or contact your local computer retailer for
information regarding upgrading your sound card to 16-bit or better.


Additional query words: frizz kbmm multimedia multi- media multi msbdino msbdinos soundcard win95

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Keywords          : kbtlc kbfaq
Technology        : kbHomeProdSearch kbZNotKeyword kbKidsSearch kbScholasticDinosaurs kbMSBSearch
Version           : WINDOWS:1.0
Issue type        : kbprb

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