Q157428: XCLN: Err Msg: Cannot Find the Exchng.hlp File

Article: Q157428
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0
Operating System(s): 
Keyword(s): kberrmsg kbusage
Last Modified: 08-APR-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Windows 3.x client, version 4.0 
- Microsoft Exchange Windows 95/98 client, version 4.0 
- Microsoft Exchange Windows NT client, version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you try to invoke Help from the Microsoft Exchange client, the following
error message may be displayed:

  Cannot open Help file

CAUSE
=====

This error occurs either because a minimum install of the Microsoft Exchange
client was done (this does not install help files), or because the Exchng.hlp
file has been deleted from the system.

RESOLUTION
==========

To get the help files, re-install the Microsoft Exchange client and select to
install the help files.

MORE INFORMATION
================

This behavior is by product design.

Additional query words:

======================================================================
Keywords          : kberrmsg kbusage 
Technology        : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange400Win95
Version           : WINDOWS:4.0

=============================================================================