Article: Q157777
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s):
Keyword(s): kbdta kbconversion
Last Modified: 14-NOV-2000
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The information in this article applies to:
- Microsoft Word 97 for Windows
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SYMPTOMS
========
When you click the Browse button to select a folder while running the Conversion
Wizard, the Conversion Wizard abruptly closes.
CAUSE
=====
The Convert8.dll file is missing. This file is typically installed in the
\Program Files\Microsoft Office\Office folder.
WORKAROUND
==========
To work around this problem, choose one of the following methods:
Method 1
--------
Locate and copy the Convert8.dll file into the \Program Files\Microsoft
Office\Office folder.
Method 2
--------
Rerun Word 97 (or Office 97) Setup in maintenance mode and click Reinstall.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
Additional query words: 8.0 word8 word97 convert8.wiz dissapear disappear
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Keywords : kbdta kbconversion
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : WINDOWS:97
Issue type : kbbug
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