Article: Q158192
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0
Operating System(s):
Keyword(s): kbusage
Last Modified: 11-APR-1999
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The information in this article applies to:
- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
- Microsoft Exchange Windows NT client, versions 4.0, 5.0
- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
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SYMPTOMS
========
When you attempt to open a file embedded in Public Folder with some older
applications, the following error message may appear:
A problem occurred while working with, or connecting to, an embedded object
or its source application.
This is known to be a problem with the following applications:
Microsoft Word 2.0
Microsoft Excel 4.0
Microsoft Powerpoint 3.0
Microsoft Project 4.0
Microsoft Excel 5.0, 32-bit version only
RESOLUTION
==========
To work around the problem, do one of the following:
- Copy or move the document to the file system and open the document.
-or-
- Upgrade to the newest version of the application.
MORE INFORMATION
================
This problem will occur even if you use a later version of an application but
post to the public folder in an older file format. For example, you create a
presentation in PowerPoint version 7.0 and save it in PowerPoint version 4
format. If the file is placed into a public or private folder using a
drag-and-drop operation, the same error occurs when you attempt to open it.
This issue is documented in the Readme.wri on the Microsoft Exchange Server
compact disc as follows:
1.4 Opening Files in Folders
If you cannot open a file in a Microsoft Exchange folder, highlight it, save
it on your hard disk, and then use the appropriate application to open it.
Additional query words:
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Keywords : kbusage
Technology : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95
Version : WINDOWS:4.0,5.0
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