Article: Q158370
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s):
Keyword(s): kbsetup
Last Modified: 08-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0
- Microsoft Windows NT Workstation version 4.0
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SYMPTOMS
========
When you add a second modem to a computer and attempt to use it, you may receive
the following error message:
Another program is using the selected telephony device. Try again after other
program completes.
CAUSE
=====
This error message occurs if a telephony program was started before the modem
was added.
RESOLUTION
==========
You must shut down and restart the computer before you can use the second modem.
MORE INFORMATION
================
When a modem is used, the following components are loaded into memory:
- Modem.sys
- Tapisrv.exe
- Unimodem.tsp
Until these components are unloaded, a TAPI-aware program cannot use a modem that
was added after these components were started.
Additional query words: prodnt
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Keywords : kbsetup
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version : 4.0
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