Q158372: Black Screen During Windows NT 4.0 Upgrade on DEC

Article: Q158372
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbsetup
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you perform an upgrade to Windows NT 4.0 on a DEC PC XL 590 computer with a
Diamond Viper 9000 video card, the screen may go black when the computer
switches from text mode to graphical mode during Setup.

CAUSE
=====

This behavior occurs if you initiate the upgrade with the /B switch.

RESOLUTION
==========

To resolve this issue, use either of the following methods:

- Install Windows NT 4.0 again. Install Windows NT into a folder other than the
  one that currently contains Windows NT.

- Do not use the /B switch. Run Setup using the three boot floppy disks.

Additional query words: prodnt

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Keywords          : kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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