Article: Q158412
Product(s): The Microsoft Network
Version(s): WINDOWS:2.0,2.5,95
Operating System(s):
Keyword(s): kbsetup kbmsnkbfaq
Last Modified: 16-JUN-2001
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The information in this article applies to:
- The Microsoft Network versions 2.0, 2.5
- the operating system: Microsoft Windows 95
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SYMPTOMS
========
When you attempt to install the new MSN, The Microsoft Network, you may receive
the following error message:
Could not connect to download server, or could not complete the download.
Setup is not complete; you must run Setup again to complete the installation.
CAUSE
=====
This behavior can occur if you have Microsoft Internet Explorer configured to
connect using a proxy server.
RESOLUTION
==========
To resolve this behavior, configure Internet Explorer to not use a proxy server.
To do so, follow these steps:
1. Right-click the Internet Explorer icon on the desktop, and then click
Properties.
2. Click the Connection tab.
3. Click the "Access the Internet using a proxy server" check box to clear it.
4. Click OK.
You can now install MSN.
Additional query words: msn
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Keywords : kbsetup kbmsn kbfaq
Technology : kbOSWin95 kbOSWinSearch kbMSNSearch kbMSN200 kbMSN250
Version : WINDOWS:2.0,2.5,95
Issue type : kbprb
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