Q158493: WD97: Wizard Vanishes When Run from Banyan Vines Server

Article: Q158493
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): 
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you run one of the wizards in Word 97, the wizard vanishes. Most of the
wizards do not display an error message; however, the Fax Wizard will display an
error indicating that it cannot locate a file.

CAUSE
=====

This problem occurs when the wizards and templates are installed to a Banyan
Vines server instead of to your local computer.

WORKAROUND
==========

To work around this problem, copy the wizards and the templates to your local
Template directory.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.


This problem was corrected in Microsoft Word 2000.

Additional query words: 8.0 word8 word97 network

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Keywords          :  
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbpending

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