Article: Q159291
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s):
Keyword(s): kbusage
Last Modified: 10-APR-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Exchange Server, version 4.0
-------------------------------------------------------------------------------
SYMPTOMS
========
After you create an X.400 personal address book (PAB) or one-off entry with the
following format using the Microsoft Exchange client
/c=us/admd=attmail/dda.type=id/dda.value=fax(b)1234561111(/User One)
when you send a message to this address, the message is returned to you. The
non-delivery report (NDR) is similar to the following:
From: System Administrator
Sent: Tuesday, November 5, 1996 12:16 PM
Subject: Undeliverable: test using migrated PAB address
Your message did not reach some or all of the intended recipients.
Subject:test using migrated PAB address
Sent:11/5/96 12:16:08 PM
The following recipient(s) could not be reached:
'X.400' on 11/5/96 12:16:12 PM
The message was undelivered because the specified recipient postal address was
incorrect
MSEXCH:MSExchangeIS:SITE:SERVER
CAUSE
=====
The Microsoft Exchange Information Store, during its preliminary check of the
address, regards the single forward slash mark (/) as a delimiter and rejects it
as invalid, causing the non-delivery report.
RESOLUTION
==========
To resolve this problem:
- Include a second slash mark (//) in any X.400 personal address book entries
created using the Microsoft Exchange client that require a forward slash mark
in the DDA value.
Additional query words:
======================================================================
Keywords : kbusage
Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version : winnt:4.0
=============================================================================