Article: Q160671
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s):
Keyword(s): kbhw kbHardware
Last Modified: 09-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Workstation version 4.0
- Microsoft Windows NT Server version 4.0
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SYMPTOMS
========
When Windows NT 4.0 is installed on a Compaq SystemPro computers, the following
blue screen error may occur:
STOP 0x0000007f (0x00000008,0x00000000,0x00000000,0x00000000)
UNEXPECTED_KERNEL_MODE_TRAP.
NOTE: The stop and parameters above may occur for other reasons as well.
CAUSE
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On computers with greater than 40 MB of memory, there are memory management
issues with Windows NT version 4.0 and the Compaq computers that cause blue
screen errors when memory activities and processes are higher than average. You
can also experience blue screen errors randomly on startup, along with messages
that you are out of virtual memory.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Windows NT version
4.0.
This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service
Pack. For information on obtaining the service pack, query on the following word
in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: prodnt Stop 0x0000007F(0x00000008, 0x00000000, 0x00000000)
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Keywords : kbhw kbHardware
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version : winnt:4.0
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