Article: Q162390
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95 98
Operating System(s):
Keyword(s): kb3rdparty kberrmsg kbsetup win95
Last Modified: 17-DEC-2000
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The information in this article applies to:
- Microsoft Windows 95
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SYMPTOMS
========
When you are installing any program that uses the Windows Install wizard or the
InstallShield installation program, you may receive the following error
message:
A Fatal Exception Error 0D has occurred in VxD VMM(01) + 00001840
CAUSE
=====
This error message can occur if you have Stacker version 4.1 installed on your
computer.
RESOLUTION
==========
To resolve this issue, use either of the following methods:
- Contact Stac Electronics for a possible fix.
- Disable 32-bit disk access for all drives. To do this, follow these steps:
1. Click Start, point to Setting, and then click Control Panel.
2. Double-click System.
3. On the Performance tab, click File System.
4. On the Troubleshooting tab, click the "Disable all 32-bit protect- mode
drivers" check box to select it.
5. Click OK, and then click Close.
6. Click Yes when you are prompted to restart your computer.
MORE INFORMATION
================
The third-party product discussed in this article is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or other- wise, regarding
this product's performance or reliability.
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Keywords : kb3rdparty kberrmsg kbsetup win95
Technology : kbWin95search kbZNotKeyword3
Version : 95 98
Issue type : kbprb
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