Article: Q162797
Product(s): Microsoft Windows NT
Version(s): WinNT:3.51,4.0
Operating System(s):
Keyword(s): kberrmsgkbfaq
Last Modified: 09-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Workstation versions 3.51, 4.0
- Microsoft Windows NT Server versions 3.51, 4.0
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SYMPTOMS
========
When you try to access a computer running Windows NT Server or Workstation that
is a member of your domain with one of the following methods, it fails with one
of the messages listed below.
- At a command prompt, type either of the following commands:
Net Use \\<ComputerName>\<Share>
-or-
Net View \\<ComputerName>
You receive the following message:
System Error 1789 has occurred. The trust relationship between this
workstation and the primary domain failed.
- You are in Server Manager and try to view the computer's properties. You
receive the following message:
The trust relationship between this workstation and the primary domain
failed.
- You are in User Manager and try to add a user account from the Member Server
or Workstation's database. You receive the following error message:
The trust relationship between this workstation and the primary domain
failed.
- In Event Viewer on the Member Server or Workstation, you receive Event ID
5722:
The session setup to the Windows NT Domain Controller <Unknown> for the
domain <DomainName> failed because the Windows NT Domain Controller
does not have an account for the computer <ComputerName>.
- When you attempt to log on to the console, you receive the message:
System can not log you on to the domain because the systems computer account
in its primary domain is missing or the password on that account is
incorrect.
CAUSE
=====
The computer's machine account has the incorrect role or its password has become
mismatched with that of the domain database.
RESOLUTION
==========
Log on locally as a local administrator. In the Network tool of Control Panel,
select Change and enter a Workgroup name, leaving the domain. Restart the
computer and log on locally as a local administrator.
There are two methods to rejoin the domain:
- You can join the domain from the client if at the same time you can provide
an administrator username and password on the domain.
-or-
- You can delete the existing computer account in Server Manager, recreate the
computer account, synchronize the domain, and then on the client rejoin the
domain.
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Keywords : kberrmsg kbfaq
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version : WinNT:3.51,4.0
Issue type : kbprb
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