Q162834: RRAS Stops Routing After Encountering Zero Checksum

Article: Q162834
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kb3rdparty kbinterop kbnetwork
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0 
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SYMPTOMS
========

Your Routing and Remote Access Service (RRAS) Server may stop routing network
between segments and you may receive some event log messages regarding checksum
errors from neighbors.

CAUSE
=====

One of your neighboring routers has sent a packet containing something other
than ffff. When the checksum of a packet equals zero, which is illegal, RRAS
expects to receive ffff.

STATUS
======

Microsoft has confirmed this to be a problem in Routing and Remote Access Update
for Windows NT Server version 4.0. This problem was corrected in the Routing
& Remote Access Service Hotfix Update. You can obtain this update from
Microsoft's World Wide Web Site on the Internet at the following location:

  http://www.microsoft.com/ntserver/commserv/exec/feature/routing.asp

NOTE: Because the Microsoft Web site is constantly updated, the site address may
change without notice. If this occurs, link to the Microsoft home page at the
following address:

  http://www.microsoft.com/


Additional query words: protocol
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Keywords          : kb3rdparty kbinterop kbnetwork 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbRRASNTSearch kbRRASNT400
Version           : WinNT:4.0
Issue type        : kbbug

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