Q162923: WinNT Err: User Cannot Be Authenticated on Server

Article: Q162923
Product(s): Microsoft Windows NT
Version(s): WinNT:3.1,3.5,3.51,4.0;Win95
Operating System(s): 
Keyword(s): 
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
- Microsoft Windows 95 
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SYMPTOMS
========

If you attempt to log on to your NetWare server through Windows NT or Windows 95
with the Client or Gateway Services for Netware installed you may receive the
following error:

  You Cannot Be Authenticated On <server name> Due To The Following
  Reason: Logon Failure: Account Currently Disabled.

  Do You Want To Select Another Preferred Server?

CAUSE
=====

You will get this error message if all of the following conditions are true:

- Your Windows NT or Windows 95 log on IDs match your NetWare logon.

  -and-

- Your passwords are unique to each other.

  -and-

- The Intruder Detection/Lockout is set to lockout user accounts after 1
  incorrect login attempt.

Windows NT and Windows 95 cache the logon password and use this password for a
first attempt at logging on to other network resources. Because the lockout is
set to 1, the account will be disabled after the first bad logon attempt.

RESOLUTION
==========

Set the Incorrect Logon Attempts in the Intruder Detection/Lockout on the
NetWare server to something greater than 1 attempt.

Additional query words: lockout netware login GSNW CSNW
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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWin95search kbWinNT310Search kbWinNTW310Search kbZNotKeyword3
Version           : WinNT:3.1,3.5,3.51,4.0;Win95
Issue type        : kbprb

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