Article: Q162984
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s):
Keyword(s):
Last Modified: 14-NOV-2000
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The information in this article applies to:
- Microsoft Word 97 for Windows
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SYMPTOMS
========
When you attempt to insert a video clip that is stored on a different network
path than your document, you get the following error message:
..\..\..\..\<server>\<share>\<path to video clip>
The file could not be found.
The correct path should be:
\\<server>\<share>\<path to video clip>
CAUSE
=====
An incorrect path to the video clip is created. This problem occurs when all of
the following are true:
- Your HTML document is saved to a network server.
- The video clip file is saved to a different network server than the HTML
document.
- You selected the Use Relative Path check box in the Video Clip dialog box
(Insert menu).
- You specified a Universal Naming Convention (UNC) path when you inserted the
video clip.
WORKAROUND
==========
To work around this problem, choose one of the following methods:
Method 1
--------
Map the network drive where your video clip file is located to a drive letter.
Method 2
--------
After you receive the error message described in the "Symptoms" section, click
Change, and then correct the path to the video clip.
Method 3
--------
Save the HTML document or the video clip to your local hard disk before you
insert the video clip.
Method 4
--------
Place the HTML document and the video clip on the same network drive.
Method 5
--------
Do not select the Use Relative Path check box in the Video Clip dialog box.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Word version 97.
Additional query words:
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Keywords :
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : WINDOWS:97
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