Article: Q165483
Product(s): Microsoft Windows NT
Version(s): winnt:3.51,4.0
Operating System(s):
Keyword(s): kbnetwork kbAPI _IK12469 kbSDKPlatform kbGrpDSNetkbbuglist kbfixlist
Last Modified: 10-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Workstation versions 3.51, 4.0
- Microsoft Windows NT Server versions 3.51, 4.0
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SYMPTOMS
========
When an application repeatedly calls the RasEnumEntries() API, system
performance slows down and disk activity increases.
CAUSE
=====
The Win32 API RasEnumEntries() does not deallocate all of the memory it needs to
process the phonebook. Any process repeatedly calling this API continues to
grow. The amount of memory lost is related to the size of the phonebook and the
frequency in which RasEnumEntries() is called. When the application terminates,
all memory is released to the system.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are
researching this problem and will post additional information here in the
Microsoft Knowledge Base as it becomes available.
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: prodnt remote access RAS
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Keywords : kbnetwork kbAPI _IK12469 kbSDKPlatform kbGrpDSNet kbbuglist kbfixlist
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version : winnt:3.51,4.0
Issue type : kbbug
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