Q165735: SMS: 3COM 3C589 PCMCIA Network Adapter Card Not Inventoried

Article: Q165735
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbnetwork kbInventory smsinv
Last Modified: 25-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

Systems Management Server does not report the 3Com 3C589 PC Card adapters during
the inventory collection process for client computers running Windows 95.

The Netcard icon does not appear under the computer's properties. The NetcardID
in the Identification properties has the correct value. However, the NIC Address
in the Network properties has a <null> value.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. We are researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

This problem is reported to be resolved by the latest driver from 3Com
Corporation, available on the 3Com Web site at:

  http://www.3com.com/

This product is manufactured by 3Com Corporation, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.

Additional query words: prodsms

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Keywords          : kbnetwork kbInventory smsinv 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbbug
Solution Type     : kbpending

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