Article: Q166047
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s):
Keyword(s): kb3rdparty kbhw win95 kbHardware
Last Modified: 25-JUL-2001
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The information in this article applies to:
- Microsoft Windows 95
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SYMPTOMS
========
After you install the Hewlett-Packard (HP) OfficeJet Series 300 printer driver
and Device Manager software, any attempt to detect new hardware using the Add
New Hardware Wizard may cause a fatal exception error 06, 0E, 0C, or 0D.
CAUSE
=====
The HP OfficeJet Series 300 Device Manager contends with Windows 95 for control
of Plug and Play.
RESOLUTION
==========
Start the Close Program dialog box by pressing CTRL+ALT+DELETE. Click HPOJDMAN
in the list of tasks, and then click End Task.
STATUS
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Contact Hewlett-Packard Technical Support for more information.
MORE INFORMATION
================
The problem occurs only when the HP OfficeJet Series 300 Device Manager
(Hpodjman.exe) is running. The HP installation process sets up a shortcut in the
Startup folder that runs "Hpojdman.exe /AUTOPROMPT." This causes Hpojdman.exe to
run in the background.
The third-party product discussed in this article is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or other- wise, regarding
this product's performance or reliability.
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Keywords : kb3rdparty kbhw win95 kbHardware
Technology : kbWin95search kbZNotKeyword3
Version : 95
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