Article: Q167024
Product(s): Microsoft Exchange
Version(s): 5.0
Operating System(s):
Keyword(s): kbusage
Last Modified: 05-MAY-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Exchange Server, versions 4.0, 5.0
-------------------------------------------------------------------------------
SYMPTOMS
========
The cc:Mail Migration Wizard generates a Dr. Watson report in Mailmig.exe during
the migration process:
Exception Access violation (0xc0000005), address:0x6c7852b8.
CAUSE
=====
If there are certain attachment types stored in the cc:Mail clients, they will
cause the Migration Wizard to generate the Dr. Watson report.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server,
version 4.0 and 5.0.
We are researching this problem in Microsoft Exchange Server version 4.0 and will
post new information here in the Microsoft Knowledge Base as it becomes
available.
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version
5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
======================================================================
Keywords : kbusage
Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2
Version : 5.0
Issue type : kbbug
Solution Type : kbfix
=============================================================================