Article: Q167101
Product(s): Microsoft Windows NT
Version(s): WinNT:3.51,4.0
Operating System(s):
Keyword(s):
Last Modified: 10-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server versions 3.51, 4.0
- Microsoft File and Print Services for NetWare
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SYMPTOMS
========
When you try to start the File and Print for NetWare (FPNW) service you will get
the following error message if the Spooler service is not running:
Could not start the File and Print Services for NetWare service on \\<NT
server name>. Error 2140: An internal Windows NT error occurred.
On a Windows NT 3.51 Server, File and Print Services fails to start with a Dr.
Watson log being generated with the following error:
"An Application Error Has Occurred And An Application Error Log Is Being
Generated NWSSVC.EXE Exception: Access Violation (0x0000005), address..."
The Event Viewer will create the following event ID log:
System log:
Event ID: 7023
Source: Service Control Manager
Description: The File and Print Service for NetWare service
terminated with the following error:
The System cannot find the path specified.
Application log:
Event ID: 2740
Source: FPNW
Description: The QMS library could not initialized. The Spooler
change Thread failed to open the server printer \\<NT server name>.
The data is in the error.
Event ID: 2742
Source: FPNW
Description: The QMS library could not be initialized. QMS failed to
enumerate printers from WinSpool. The data is in the error.
RESOLUTION
==========
Verify that the Spooler service has started by double-clicking the Settings icon
in Control Panel.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Windows NT Server
versions 3.51 and 4.0. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
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Keywords :
Technology : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search kbServicesNetwareSearch
Version : WinNT:3.51,4.0
Solution Type : kbfix
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