Article: Q169526
Product(s): Word 97 for Windows
Version(s): 2000,4.0,4.1a
Operating System(s):
Keyword(s): kbinterop kbusage winword word97
Last Modified: 07-MAR-2001
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The information in this article applies to:
- Microsoft Word 97 for Windows
- Microsoft Project for Windows 95, version 4.1a
- Microsoft Project 2000
- Microsoft Exchange, version 4.0
- Microsoft Outlook 97
- Microsoft Outlook 98
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SYMPTOMS
========
If you perform a Remove All in Microsoft Project Setup, you may receive the
following error messages when you try to open a mail message with Microsoft Word
set as your e-mail editor:
In Microsoft Outlook
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This form requires Word as your e-mail editor, but Word is either busy or
cannot be found. The form will be opened in the Outlook editor instead.
In Microsoft Exchange
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The command you specified could not be carried out. MAPI Error.
CAUSE
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The Microsoft Project Setup program removes some registry entries that are
needed for WordMail.
WORKAROUND
==========
Re-install Microsoft Word 97 for Windows.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
REFERENCES
==========
For additional information, click the article numbers below to view the articles
in the Microsoft Knowledge Base:
Q162970 Installing Project 4.x Breaks Office 97 Spell Check
Q120802 Office: How to Add/Remove a Single Office Program or Component
Additional query words: 8.0
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Keywords : kbinterop kbusage winword word97
Technology : kbWordSearch kbOutlookSearch kbWord97 kbWord97Search kbPTNotAssigned kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword2 kbProjectSearch kbProject2000 kbOutlook97Search kbOutlook98Search kbProject2000Search kbZNotKeyword3 kbProject410a kbProject95Search
Version : :2000,4.0,4.1a
Issue type : kbprb
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