Article: Q169542
Product(s): Word 97 for Windows
Version(s): WINDOWS:95,97
Operating System(s):
Keyword(s): kberrmsg kbinterop kbusage winword word97
Last Modified: 01-JUN-2001
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The information in this article applies to:
- Microsoft Word 97 for Windows
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SYMPTOMS
========
When you attempt to fax from Microsoft Word, you may receive the error message
- No transport provider was available for delivery to this recipient
-or-
- You may receive "Undeliverable" mail messages for each document you send.
CAUSE
=====
This problem occurs for either of the following reasons:
- Microsoft Fax or another fax service transport is not installed.
-or-
- You have not added the fax service to your user profile.
RESOLUTION
==========
To work around this problem, install Microsoft Fax or a different fax service
transport to your computer and configure your user profile to include the fax
service.
MORE INFORMATION
================
For additional information, please see the following article in the Microsoft
Knowledge Base:
Q152196 How to Install and Use Microsoft Fax
Q141347 Err Msg: No Transport Provider Was Available for Delivery
Windows 98 Users
Q187549 Microsoft Fax Does Not Appear in Add/Remove Programs
Additional query words: 8.0
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Keywords : kberrmsg kbinterop kbusage winword word97
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : WINDOWS:95,97
Issue type : kbprb
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