Q169627: Use of Keyboard or Mouse During First Boot May Cause Hang

Article: Q169627
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): kbhw kbsetup win95 kbHardware
Last Modified: 25-JUL-2001

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you are installing Windows 95 on an IBM Model 330 computer, using the mouse
or keyboard during the first reboot may cause the computer to stop responding
(hang).

CAUSE
=====

The computer's BIOS may need to be updated to work correctly with Windows 95.

RESOLUTION
==========

Upgrade the BIOS to version 40 or later. For information about updating the
BIOS, please contact IBM.

For additional information about troubleshooting problems that may occur during
the first reboot during Windows 95 Setup, see the following article in the
Microsoft Knowledge Base:

  Q129260 Windows 95 Setup: Description and Troubleshooting Steps

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Keywords          : kbhw kbsetup win95 kbHardware 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

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