Article: Q169671
Product(s): Microsoft Exchange
Version(s): WinNT:4.00,5.00
Operating System(s):
Keyword(s): kbusage
Last Modified: 14-MAY-1999
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The information in this article applies to:
- Microsoft Exchange Server, versions 4.0, 5.0
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SYMPTOMS
========
When using the Microsoft Mail Connector, you may encounter a situation where the
Microsoft Mail Connector interchange (MSMI) will not continue to run. The MSMI
may exhibit the following symptoms:
- The MSMI may run for a while but will stop without logging any errors.
- The MSMI may run fine as long as the MS Exchange Message Transfer Agent is
not running.
CAUSE
=====
The MSMI may be having problems trying to parse an SMTP address in a message
coming to Exchange from Microsoft Mail.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 4.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):
S E R V P A C K
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version
5.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):
S E R V P A C K
Additional query words: crash hang
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Keywords : kbusage
Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2
Version : WinNT:4.00,5.00
Issue type : kbbug
Solution Type : kbfix
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