Article: Q169849
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s):
Keyword(s): kbtshoot kbusage
Last Modified: 22-JUN-2001
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The information in this article applies to:
- Microsoft Outlook Web Access, version 5.5
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
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When you run a Microsoft Outlook Web Access Client and read a message, Outlook or
Microsoft Exchange Client will not show the message as read until that client
reads a message.
CAUSE
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Exchange Client only updates the read/unread status of messages when it makes a
change to a message. As a result, if a message is read by a Web client, it will
continue to show up as unread in Outlook or Exchange Client until that client
makes a change (reads a message). This behavior is by product design.
Additional query words:
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Keywords : kbtshoot kbusage
Technology : kbOutlookSearch kbOWASearch kbOWA550
Version : WINDOWS:5.5
Issue type : kbinfo
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