Q171969: Mac Bookshelf 98: Line Art Drawings May Not Print

Article: Q171969
Product(s): Microsoft Home Multimedia Titles
Version(s): MACINTOSH:
Operating System(s): 
Keyword(s): kbmm kbprint kbprb
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Bookshelf 98 for Macintosh 
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SYMPTOMS
========

When you print an article that contains a line art (black and white) drawing,
the drawing may not print.

Articles that contain drawings that may not print on certain printers include the
following:

- awl

- glyph

- baneberry

- bargello


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Bookshelf 98 for
Macintosh. Microsoft is researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.

RESOLUTION
==========

To resolve this issue, obtain an updated printer driver from the printer
manufacturer.

WORKAROUND
==========

To work around this issue, use these steps to copy the drawing to another
program that can print images (such as Microsoft Word).

1. Open the article that contains the line art drawing you want to print.

2. Press and hold down the CTRL key, and then click and hold down the mouse
  button over the drawing. On the menu that appears, click Copy.

3. Switch to the program where you want to copy the drawing.

4. On the Edit menu, click Paste.

You can now print the line art drawing from within this program.

Additional query words: macmm multi media multimedia multi-media

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Keywords          : kbmm kbprint kbprb 
Technology        : kbHWMAC kbOSMAC kbHomeMMsearch kbBookshelfSearch kbBookShelf1998Mac
Version           : MACINTOSH:

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