Q172297: SNA Client Upgrade Forces Re-Entry of Configuration Information

Article: Q172297
Product(s): Microsoft SNA Server
Version(s): WINDOWS:3.0 SP1
Operating System(s): 
Keyword(s): 
Last Modified: 01-APR-2000

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The information in this article applies to:

- Microsoft SNA Server, version 3.0 SP1 
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SYMPTOMS
========

When you install an SNA Client Upgrade over an existing SNA Client, the
configuration information must be re-entered. This behavior is not expected; the
SNA Client should use the pre-existing information. All versions of the SNA
Client Upgrade ignore the configuration information.

CAUSE
=====

The SNA Client Upgrade ignores the previous install settings.

STATUS
======

Microsoft has confirmed this to be a problem in SNA Server version 3.0. This
problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack.
For information on obtaining this Service Pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


MORE INFORMATION
================

With the fix applied, the SNA Client Upgrade initializes with the previous
install settings.

Additional query words:

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Keywords          :  
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ300SP1
Version           : WINDOWS:3.0 SP1
Issue type        : kbbug
Solution Type     : kbfix

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