Article: Q172421
Product(s): Internet Information Server
Version(s): WinNT:3.0
Operating System(s):
Keyword(s): kb3rdparty kbsetup
Last Modified: 02-MAY-1999
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The information in this article applies to:
- Microsoft Internet Information Server 3.0
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SYMPTOMS
========
When you try to install a Verisign certificate, Key Manager may not accept the
password assigned for that certificate, and the certificate fails to install.
RESOLUTION
==========
Perform the following steps to work around this problem:
1. Open the certificate in a text editor (such as Notepad).
2. Insert blank lines before "Begin Certificate" and after "End Certificate" as
below:
<insert blank line here>
-----BEGIN CERTIFICATE-----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=
-----END CERTIFICATE-----
<insert blank line here>
3. Save the file and then attempt to install the certificate as before in Key
Manager.
STATUS
======
Microsoft has confirmed this to be a problem with Microsoft Internet Information
Server version 3.0. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
================
The Verisign certificate is manufactured by Verisign, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.
For additional information, please see the following article in the Microsoft
Knowledge Base:
Q180018 : SGCINST.EXE Appears to Execute but SGC Does Not Work
Additional query words: 4.00
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Keywords : kb3rdparty kbsetup
Technology : kbiisSearch kbiis300
Version : WinNT:3.0
Hardware : ALPHA x86
Issue type : kbprb
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