Q172459: MSN Setup Continues to Detect McAfee VirusScan

Article: Q172459
Product(s): The Microsoft Network
Version(s): WINDOWS:2.0,2.5,2.51,2.52,2.6,95
Operating System(s): 
Keyword(s): kb3rdparty kbsetup kbmsn
Last Modified: 16-JUN-2001

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The information in this article applies to:

- The Microsoft Network versions 2.0, 2.5, 2.51, 2.52, 2.6 
- the operating system: Microsoft Windows 95 
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SYMPTOMS
========

During the system check performed during the installation of MSN, The Microsoft
Network, you may be prompted to close several memory-resident programs,
including McAfee VirusScan. After you use the taskbar icon to disable McAfee
VirusScan, MSN Setup reports that the program is still active.

RESOLUTION
==========

To avoid possible MSN installation problems, temporarily close McAfee VirusScan.
To do so, follow these steps:

1. Press CTRL+ALT+DELETE to open the Close Program dialog box.

2. Click Vshwin32, and then click End Task.

3. After you install MSN, restart Windows to reactivate McAfee VirusScan.

MORE INFORMATION
================

The third-party product discussed in this article is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.

Additional query words: 2.50 2.60

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Keywords          : kb3rdparty kbsetup kbmsn 
Technology        : kbOSWin95 kbOSWinSearch kbMSNSearch kbMSN200 kbMSN252 kbMSN251 kbMSN260 kbMSN250
Version           : WINDOWS:2.0,2.5,2.51,2.52,2.6,95
Issue type        : kbprb

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