Article: Q172487
Product(s): The Microsoft Network
Version(s): WINDOWS:2.0
Operating System(s):
Keyword(s): kbtool
Last Modified: 12-OCT-1999
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The information in this article applies to:
- The Microsoft Network version 2.0
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SYMPTOMS
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After you remove MSN, The Microsoft Network, from your computer, the MSN icon
may still remain on the desktop.
CAUSE
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Some components of MSN Program Viewer may not have been properly removed.
RESOLUTION
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To resolve this issue, reinstall and then remove Program Viewer. To do so,
follow these steps:
1. Insert the MSN 2.0 CD-ROM into the CD-ROM drive. If the Auto Insert
Notification option is turned on, close the Welcome To MSN window that opens
on the desktop.
2. Double-click My Computer.
3. Right-click the CD-ROM drive icon, and then click Explore.
4. Double-click the Msnsetup folder.
5. Double-click the Compnts folder.
6. Double-click the Coreui.exe file.
7. Double-click the Newcore.exe file.
8. Double-click the Controls.exe file.
9. If you are prompted to restart the computer, click Yes.
10. Click Start, point to Settings, and then click Control Panel.
11. Double-click Add/Remove programs.
12. In the list of installed programs, click MSN Program Viewer Controls, and
then click Add/Remove.
13. In the list of installed programs, click MSN Program Viewer, and then click
Add/Remove.
14. If you are prompted to restart the computer, click Yes.
Additional query words:
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Keywords : kbtool
Technology : kbMSNSearch kbMSN200
Version : WINDOWS:2.0
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