Article: Q172778
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s):
Keyword(s): kbtool dun win95 kbDialUp
Last Modified: 28-JUL-2001
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows 95
- Microsoft Plus! for Windows 95
-------------------------------------------------------------------------------
SYMPTOMS
========
When you attempt to connect to a Dell computer that is running Dial-Up
Networking Server and is equipped with a US Robotics Sportster 33.6 Plug and
Play modem, the Dell computer may close the dial-up connection before your user
name and password can be verified. The Dell computer models affected are:
- Dimension Pxxxa/Mxxxa
- Dimension XPS Hxxx
- Dimension XPS Mxxxs
- Dimension XPS Proxxxn
- Dimension XPS Pxxxs
CAUSE
=====
This problem is caused by a configuration file for the US Robotics modem that is
included with the Dell computer.
RESOLUTION
==========
To resolve this issue, obtain the Mdmusrvi.exe file from Dell Technical Support
or from the Dell Web site. This file is a self-extracting compressed file
containing a replacement Mdmusrvi.inf file for the modem.
MORE INFORMATION
================
The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.
Additional query words: USR
======================================================================
Keywords : kbtool dun win95 kbDialUp
Technology : kbWin95search kbGamesSearch kbPlusSearch kbZNotKeyword3 kbPlus95
Version : WINDOWS:95
=============================================================================