Article: Q173225
Product(s): The Microsoft Network
Version(s): WINDOWS:2.5
Operating System(s):
Keyword(s): kbenv kbmsn
Last Modified: 12-OCT-1999
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The information in this article applies to:
- The Microsoft Network version 2.5
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SYMPTOMS
========
After you install MSN, The Microsoft Network, either or both of the following
connections may exist in the Dial-Up Networking folder:
- The Microsoft Network
- The Microsoft Network (Backup)
These connections should be removed by MSN Setup when you upgrade your version of
MSN.
CAUSE
=====
The connections listed above may not be removed properly when you upgrade your
version of MSN.
RESOLUTION
==========
To resolve this issue, delete the Dial-Up Networking connections listed above.
To do so, use the following steps:
1. Click Start, point to Programs, point to Accessories, and then click Dial-Up
Networking.
NOTE: If you are using Microsoft Windows 98, click Start, point to Programs,
point to Accessories, point to Communications, and then click Dial-Up
Networking.
2. Right-click the The Microsoft Network connection (if it exists), and then
click Delete.
3. Right-click the The Microsoft Network (Backup) connection (if it exists), and
then click Delete.
4. Close the Dial-Up Networking window.
Additional query words: msnet msnetwork microsoft-net m.s.n. dun
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Keywords : kbenv kbmsn
Technology : kbMSNSearch kbMSN250
Version : WINDOWS:2.5
Issue type : kbprb
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