Article: Q173496
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): kberrmsg
Last Modified: 07-JAN-2000
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you start the Microsoft Exchange Internet Mail Service (IMS), the following
error may be displayed:
Could not start the Microsoft Exchange Internet Mail Service on.
Error 2140: An internal Windows NT error occurred.
In the Windows NT Server Event Viewer Application log, you may see the
following:
Event id: 4143
Source: MSExchangeIMC
Type: Error
Category: Initialization/Termination
Description:
The Internet Mail Service service account is not an administrator account. In
order to provide SSL support, the service account must be an administrator
account.
CAUSE
=====
The Microsoft Exchange Service Account is not an Administrator or part of the
Administrator group.
RESOLUTION
==========
Add the Service Account to the Local or Domain Administrator group.
MORE INFORMATION
================
This by product design.
Additional query words:
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Keywords : kberrmsg
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
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