Article: Q174592
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s):
Keyword(s): kbenv kbprint win95
Last Modified: 07-SEP-2001
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The information in this article applies to:
- Microsoft Windows 95
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SYMPTOMS
========
When you attempt to install a Hewlett-Packard LaserJet 5si network printer by
connecting directly to the network share, you may receive the following error
message:
This printer cannot be installed now because its driver <driver name>
could not be loaded. The driver or the INF file may be damaged. Restart
Windows, and then try again.
CAUSE
=====
The printer driver for the Hewlett-Packard LaserJet 5si does not support Point
and Print.
RESOLUTION
==========
Contact Hewlett-Packard for information concerning a possible driver upgrade.
STATUS
======
Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
Additional query words: hp
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Keywords : kbenv kbprint win95
Technology : kbWin95search kbZNotKeyword3
Version : WINDOWS:95
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