Article: Q174911
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s):
Keyword(s): kbmm
Last Modified: 18-DEC-1999
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The information in this article applies to:
- Microsoft Bookshelf 98 for Windows
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SYMPTOMS
========
If you play a Wave (.wav) file, then right-click the article and choose Copy To
(either Word or PowerPoint), the you receive the error message:
This program has performed an illegal operation and will be shut down.
If you click the Details button, you see the message:
BSHELF98 caused an invalid page fault in module Kernel32.DLL
You may be required to shut off the computer with the power switch in order to
continue.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Bookshelf 98.
Microsoft is researching this problem and will post new information here as it
becomes available.
WORKAROUND
==========
You can copy the material and then manually switch to Word or PowerPoint, and
then paste the material into the document.
MORE INFORMATION
================
You are unable to copy media from Bookshelf due to legal restrictions.
Additional query words: multi multi-media mm media
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Keywords : kbmm
Technology : kbHomeMMsearch kbBookshelfSearch kbBookShelf1998
Version : WINDOWS:
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