Article: Q175698
Product(s): Microsoft Exchange
Version(s): 3.1,3.11,4.0,5.0,5.5,8.0,8.01,8.02,8.03
Operating System(s):
Keyword(s):
Last Modified: 02-FEB-2001
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The information in this article applies to:
- Microsoft Exchange Active Server Components, version 5.0
- Microsoft Exchange Macintosh client, versions 4.0, 5.0
- Microsoft Exchange MS-DOS client, versions 4.0, 5.0
- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
- Microsoft Exchange Windows NT client, versions 4.0, 5.0
- Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0
- Microsoft Outlook, Exchange Server Edition, version 8.0, used with:
- the operating system: Microsoft Windows versions 3.1, 3.11
- Microsoft Outlook Web Access, version 5.5
- Microsoft Outlook Web Access, version 5.5 Service Pack 1
- Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03
- Microsoft Outlook 98
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SUMMARY
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Listed below are the top issues for the Microsoft Exchange Client Support Team
and troubleshooting information relevant to resolving the issues as of May 1999.
MORE INFORMATION
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Outlook Web Access (OWA) client keeps prompting with the Logon.asp when I try to open messages in the OWA client.
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Q216998 XWEB: OWA Logon Screen Displays Again When Opening a Mail Message
My Outlook/Exchange Client cannot connect to the Exchange Server computer.
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Q155048 XCLN: Troubleshooting Startup of Windows Client Using TCP/IP
Q162544 Troubleshooting Remote Function of Exchange and Schedule+
Q174701 XCLN: Troubleshooting RPC Problems for Exchange Clients
Getting synchronization errors 80070005-508-0-324 or 80070005-508-0-322 when trying to synchronize an OST file.
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Q221238 XADM: OST Sync Fails with 80070005-508-00-324
OWA "ASP0115" errors in the browser.
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NOTE: For this problem, it is best to install Exchange Server 5.5 Service Pack 2
(SP2). All of the hotfixes listed in the following articles are included in
SP2.
Q184841 XWEB: OWA Add-in Component for IIS May Cause Heap Corruption
Q196670 XWEB: OWA Causes an Access Violation in MAPI
Q193557 BUG: Outlook Web Access Stops on Corrupt Calendar Data
Q193260 XADM: OWA Stops when Replying to Message with Inline Image
Q193675 XWEB: Bad Error Handling in CfolderRender::put_DataSource Causes OWA
to Crash
OWA troubleshooter on the Microsoft Web site:
http://support.microsoft.com/support/exchange/content/whitepapers/owa_tshoot.asp
Opening items or folders in OWA keeps giving me "Unable to Render View."
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Q184304 XWEB: Outlook Web Access Error Message: Unable to Render View
Q178154 XWEB: Err Msg: Unable to Render This view424Object Required
OWA troubleshooter on the Microsoft Web site:
http://support.microsoft.com/support/exchange/content/whitepapers/owa_tshoot.asp
How can I prevent the Internet Explorer icons from showing up on the desktop with my ODK package?
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Q189729 OL98: ODK: How to Remove the Outlook Express Icon Using ODK
ftp://ftp.microsoft.com/softlib/mslfiles/ol98qfe2.exe
ODK documentation:
http://www.microsoft.com/outlook/outlook98/documents/odk/98ch00w.asp
Remote Procedure Call (RPC) connectivity to Exchange Server issues: starting the Outlook/Exchange Client is slow or does not connect successfully.
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Q162544 Troubleshooting Remote Function of Exchange and Schedule+
Q174701 XCLN: Troubleshooting RPC Problems for Exchange Clients
Q163576 XGEN: Changing the RPC Binding Order
Q155048 XCLN: Troubleshooting Startup of Windows Client Using TCP/IP
Q167260 XCLN: How to Use RPCPing to Test RPC Communication
Q152344 XCLN: Winsock Application Starts When Exchange Client Starts
Q149596 XCLN: Configuring Mac Client for TCP/IP
Q166665 XCLN: Troubleshooting AppleTalk Connection
Calendaring issues: resource accounts not booking meetings; calendars not displaying/updating any Free/Busy information for a user; and problems importing calendar data.
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Q180424 OL98: (CW) Direct Booking of Resource Without a Delegate Account
Q180179 OL98: New Calendar Has Bold Days with No Appointments
Q182112 OL98: Additional Command-Line Switches
Q180441 OL98: Error Importing Schedule+ 1.0 (.cal) Files to Outlook
Q181405 OL98: Converting Schedule+ Files
Q162990 OL97: Troubleshooting Schedule+ Import Problems
Remote connectivity issues: connecting to the Exchange Server over a firewall; using PPTP; or getting errors when trying to use Outlook/Exchange Client over RAS.
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Q155831 XADM: Setting TCP/IP Ports for Exchange and Outlook Client
Connections Through a Firewall
Q148732 XADM: Setting TCP/IP Port Numbers for Internet Firewalls
Q189595 PPTP Performance and Security Upgrade for WinNT 4.0 Release Notes
Q189594 RRAS Upgrade for WinNT Server 4.0 Hotfix Pack 3.0 Release Notes
Q180979 OL97: Using Outlook with a PPTP Connection
Q163330 XCLN: Using Open Transport 1.1.2 and MacPPP for the Mac Client
Using OWA through Proxy Server.
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Q207655 XWEB: Setting Up Web Publishing and OWA Access Through a Proxy
Q198509 XWEB: 'Unable to get your inbox' Using OWA via Proxy Server
Q187650 Error: 'Server Returned Invalid or Unrecognized Response'
Additional query words: query Kb hot topics hits faq exclnfaqold 8.5
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Keywords :
Technology : kbHWMAC kbOSMAC kbOutlookSearch kbPTNotAssigned kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbOutlookMacSearch
Version : :3.1,3.11,4.0,5.0,5.5,8.0,8.01,8.02,8.03
Issue type : kbinfo
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