Q175997: Err Msg: Findfast Caused an Invalid Page Fault in Findfast.exe

Article: Q175997
Product(s): The Microsoft Network
Version(s): WINDOWS:2.5,2.51,2.52,2.6,95,98,98 Second Edition
Operating System(s): 
Keyword(s): kbenv kberrmsg kbmsn
Last Modified: 16-JUN-2001

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The information in this article applies to:

- The Microsoft Network versions 2.5, 2.51, 2.52, 2.6 
- the operating system: Microsoft Windows 95 
- the operating system: Microsoft Windows 98 
- the operating system: Microsoft Windows 98 Second Edition 
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SYMPTOMS
========

When you attempt to connect to MSN, The Microsoft Network, you may receive one
or both of the following error messages:

  

- Findfast caused an invalid page fault in module Findfast.exe.

  

- Osa caused an invalid page fault in module Osa.exe.

RESOLUTION
==========

To resolve this issue, remove the shortcuts to Microsoft Find Fast and Office
Startup from the Startup folder. To do so, use the following steps:

1. Right-click Start, and then click Open.

2. Double-click the Programs folder, and then double-click the Startup folder.

3. Right-click the Microsoft Find Fast icon, and then click Delete.

4. Right-click the Office Startup icon, and then click Delete.

5. Close all open windows, and then restart the computer.

Additional query words: msnet msnetwork microsoft-net m.s.n. 2.50 2.51 2.52 2.60

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Keywords          : kbenv kberrmsg kbmsn 
Technology        : kbOSWin98 kbOSWin95 kbOSWin98SE kbOSWinSearch kbMSNSearch kbMSN252 kbMSN251 kbMSN260 kbMSN250
Version           : WINDOWS:2.5,2.51,2.52,2.6,95,98,98 Second Edition
Issue type        : kbprb

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