Article: Q176837
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s):
Keyword(s): kb3rdparty kbmm kbui kbimukbfaq
Last Modified: 07-APR-1999
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The information in this article applies to:
- Microsoft Bookshelf 98 for Windows
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SYMPTOMS
========
When you click any button on the Go Online tab in Microsoft Bookshelf 98, your
computer may seem to stop responding (hang).
CAUSE
=====
This behavior can occur if Netscape Communicator 4.0 is your default Web
browser. Netscape Communicator may not open in the foreground when the program
starts.
RESOLUTION
==========
To resolve this issue, click Netscape Communicator on the taskbar to bring the
Web browser window to the foreground.
MORE INFORMATION
================
If Netscape Communicator does not appear on the taskbar, please see the
following article in the Microsoft Knowledge Base:
Q176831 Multimedia: Computer Stops Responding When Accessing Web Links
The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.
Additional query words: 98 multi media multimedia multi-media mmtitles focus crash bomb freeze communicate kbimu
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Keywords : kb3rdparty kbmm kbui kbimu kbfaq
Technology : kbHomeMMsearch kbBookshelfSearch kbBookShelf1998
Version : WINDOWS:
Issue type : kbprb
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