Article: Q178209
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:95
Operating System(s):
Keyword(s): kb3rdparty kbenv kberrmsg kbmm
Last Modified: 13-JUN-2001
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The information in this article applies to:
- Microsoft Encarta Encyclopedia 97 Deluxe for Windows
- Microsoft Encarta 97 Encyclopedia for Windows
- the operating system: Microsoft Windows 95
- the operating system: Microsoft Windows 98
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SYMPTOMS
========
When you start Microsoft Encarta 97 Encyclopedia for Windows, you may receive
the following error message:
Math Co-Processor not found (Voxware).
When you click OK, the program closes and you are returned to Windows.
CAUSE
=====
This behavior can occur if the Rt32vox.vxd driver is installed on your computer.
The Rt32vox.vxd driver is installed or used by the following programs:
Netscape Media Player
Netscape Navigator for Windows 3.1
Televox 0.3
Trombone
Voxware Netscape Plug-In
RESOLUTION
==========
To resolve this issue, disable the Rt32vox.vxd driver. To do so, use the
following steps:
1. Click Start, and then click Run.
2. In the Open box, type "system.ini" (without the quotation marks), and then
click OK.
3. On the Search menu, click Find.
4. Type "[386enh]" (without the quotation marks), and then click Find Next.
5. When you locate the [386enh] section, scroll down to view the contents of the
section and type a semicolon (;) at the beginning of the following line:
device=rt32vox.vxd
6. On the File menu, click Save.
7. On the File menu, click Exit.
8. Restart the computer.
NOTE: Because the third-party programs listed above use the Rt32vox.vxd driver,
they may no longer function properly after you disable the driver. If a
third-party program no longer functions properly after you perform these steps,
contact the software manufacturer to inquire if an updated version of the driver
is available.
MORE INFORMATION
================
The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
Additional query words: 1997 multi media multimedia multi-media mmtitles
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Keywords : kb3rdparty kbenv kberrmsg kbmm
Technology : kbOSWin98 kbOSWin95 kbOSWinSearch kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1997 kbEncartaEnCyc1997Del
Version : WINDOWS:95
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