Article: Q178756
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0,8.0; :8.0,8.01,8.02,8.03
Operating System(s):
Keyword(s):
Last Modified: 09-DEC-2000
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The information in this article applies to:
- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
- Microsoft Exchange Windows NT client, versions 4.0, 5.0
- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
- Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03
- Microsoft Outlook, Exchange Server Edition, version 8.0, used with:
- the operating system: Microsoft Windows versions 3.1, 3.11
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SYMPTOMS
========
In the Microsoft Exchange and Microsoft Outlook clients, it is not possible to
open a read-only Personal Folder (.PST) or Personal Address Book (PAB) file.
You may receive the following error message if you attempt to open a read- only
.PST file:
Unable to display the folder. File access is denied. You do not have the
permission required to access the file C:\Outlook\outlook.pst
You may receive the following error message if you attempt to access a read- only
Personal Address Book (PAB) file:
Your personal address book could not be opened. The file is either not
accessible or is not a personal address book. Choose Retry to use your
personal address book, or choose Cancel to not use your personal address
book with this application.
CAUSE
=====
This behavior is by design. Because of the way that the Microsoft Exchange and
Microsoft Outlook clients access these files, .PST and PAB files must be opened
for read/write access in order to function properly.
WORKAROUND
==========
If possible, remove the read-only attribute of the file prior to opening it. If
the file is located on a shared network drive or on a CD-ROM drive, copy the
file to your local hard drive and verify that the read-only attribute is not
set.
MORE INFORMATION
================
This behavior usually occurs when a user attempts to access a .PST or PAB file
located on a shared read-only drive or a file located on a CD-ROM drive.
Additional query words: read only properties OL97 OL98 OL2000
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Keywords :
Technology : kbOutlookSearch kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbOutlook97Search kbZNotKeyword3
Version : WINDOWS:4.0,5.0,8.0; :8.0,8.01,8.02,8.03
Issue type : kbbug
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