Q178854: XCLN: When You View Message from Explorer, Client Stops

Article: Q178854
Product(s): Microsoft Exchange
Version(s): WinNT:5.0
Operating System(s): 
Keyword(s): 
Last Modified: 22-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Windows NT client, version 5.0 
- Microsoft Exchange Server, version 5.0 
- Microsoft Exchange Windows 3.x client, version 5.0 
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SYMPTOMS
========

When you attempt to view previous or next messages that were dragged from
Explorer, the operation may appear to freeze or hang the client.

The only way to exit this operation is to select CTRL+ALT+DEL and close down the
client application.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients
listed at the beginning of this article.

This problem has been corrected in the latest U.S. Service Pack for Microsoft
Exchange Server version 5.0. For information on obtaining the Service Pack,
query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K


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Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange500NT
Version           : WinNT:5.0
Issue type        : kbbug
Solution Type     : kbfix

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