Article: Q181021
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s):
Keyword(s): kberrmsg kbnetwork
Last Modified: 09-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0
- Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0
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SYMPTOMS
========
When you attempt to reinstall Routing and Remote Access Service (RRAS) to
upgrade or repair your existing installation, you may receive the following
error message:
Routing and Remote Access Service
Setup failed to copy OEMNSVRA.INF to your system32 directory. Make sure
this file is present in the directory you copied Routing and Remote
Access Service files to and the version of OEMNSVRA.INF in your system32
directory is not a read only file.
CAUSE
=====
The source file location that you specified contains a trailing backslash (\).
For example:
"C:\Program Files\Routing\Mprsetup.exe" "C:\Program Files\Routing\"
NOTE: The last backslash (\) may cause the error.
RESOLUTION
==========
To resolve this issue, when you are prompted for the source location of the RRAS
files, do not specify a trailing backslash as follows:
"C:\Program Files\Routing\Mprsetup.exe" "C:\Program Files\Routing"
Additional query words:
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Keywords : kberrmsg kbnetwork
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbRRASNTSearch kbRRASNT400
Version : winnt:4.0
Issue type : kbprb
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