Q181834: Message ID Tab Missing in Properties of a Message

Article: Q181834
Product(s): Microsoft Exchange
Version(s): WINDOWS:8.00,8.01,8.02,8.03
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03, used with:
   - the operating system: Microsoft Windows 98 
   - the operating system: Microsoft Windows 95 
- Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03, used with:
   - the operating system: Microsoft Windows NT 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you use the Microsoft Outlook Client and view properties for a message in
the Properties dialog box, the Message ID tab may be missing.

CAUSE
=====

The Message ID tab functionality comes from an installable add-in named Exchange
Extensions. The Exchange Extensions are stored in the extension configuration
file (Emsuix.ecf), which you can install using the Add-In Manager. You can have
the Exchange Server service installed and not have the Exchange Extensions
add-in installed; however, the Exchange Extensions add-in is installed by
default.

WORKAROUND
==========

To install the Exchange Extensions add-in, follow these steps:

1. On the Tools menu, click Options and then click the General tab.

2. Click the Add-In Manager button and then click the Install button to open the
  \Office\Addins folder.

3. Select Emsuix.ecf and click Open.

4. Exchange Extensions should be listed in the Add-Ins dialog box. Click OK and
  then click OK again to close all dialog boxes.

MORE INFORMATION
================

For more information about installing add-ins, do the following:

1. Type "add-in" in the Office Assistant, and click Search.

2. Click "Load, install, or remove an add-in."

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Keywords          :  
Technology        : kbOutlookSearch kbOutlook97Search kbZNotKeyword3
Version           : WINDOWS:8.00,8.01,8.02,8.03
Issue type        : kbprb

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