Article: Q182856
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 2.0,2.1,2.5
Operating System(s):
Keyword(s): kberrmsg kbhw osr2 kbHardwarekbfixlist
Last Modified: 25-MAR-2002
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The information in this article applies to:
- Microsoft Windows 95 OEM Service Release, versions 2.0, 2.1, 2.5
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SYMPTOMS
========
If you eject a laptop computer from its docking station while it is in suspended
mode, the computer may resume, and then you may receive a "Fatal Exception Error
0E" error message on a blue screen.
CAUSE
=====
This problem can occur if all of the following conditions exist:
- A data or audio CD-ROM is in the CD-ROM drive.
- Auto insert notification is enabled for the CD-ROM drive.
- The laptop computer is docked in its docking station.
- You set the computer into suspended mode, or the computer goes into suspended
mode automatically based on power management settings.
- You eject the computer by pressing the eject button on the docking station.
- Your computer contains an Intel Pentium II processor.
RESOLUTION
==========
To work around this problem, use the appropriate method:
- Resume the computer from suspended mode before you eject it from the docking
station.
- Disable auto insert notification. For information about how to do so, please
see the following article in the Microsoft Knowledge Base:
Q126025 How to Disable Automatic CD-ROM Running and Audio CD Playing
- Configure the computer's power management settings to prevent it from
automatically going into suspended mode.
- Remove any CD-ROMs from the CD-ROM drive when it is not in use.
STATUS
======
This problem no longer occurs in Windows 98. To resolve this problem, install
the current version of Windows. For information about the current version of
Windows, visit http://www.microsoft.com/windows.
MORE INFORMATION
================
This problem is known to occur with the following laptop computers:
- Compaq Armada 7700
- Compaq Armada 7800
Additional query words: 2.00 2.10 2.50
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Keywords : kberrmsg kbhw osr2 kbHardware kbfixlist
Technology : kbWin95search kbOPKSearch kbWin95OPKOSR25 kbWin95OPKOSR210
Version : :2.0,2.1,2.5
Issue type : kbprb
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