Article: Q182934
Product(s): Word 97 for Windows
Version(s):
Operating System(s):
Keyword(s): kbdta
Last Modified: 19-APR-2001
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The information in this article applies to:
- Microsoft Word 97 for Windows, used with:
- the operating system: Microsoft Windows NT
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SYMPTOMS
========
When you save a document in Word in a local folder or to a shared folder on an
NT 4.0 server, you may receive the following error message:
There is not enough memory or disk space to complete the operation.
CAUSE
=====
This problem can occur when IBM AntiVirus for Windows NT is installed after the
installation of the Microsoft Office 97 SR-1 Enterprise Update.
RESOLUTION
==========
To resolve this problem, install IBM AntiVirus for Windows NT before installing
Microsoft Office 97 SR-1 Enterprise Update on the workstation.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.
MORE INFORMATION
================
For additional information about virus protection software available from
third-party vendors, click the article number below to view the article in the
Microsoft Knowledge Base:
Q49500 List of Antivirus Software Vendors
Additional query words:
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Keywords : kbdta
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : :
Issue type : kbbug
Solution Type : kbfix
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