Q185516: WD97: Crash IPF Reading an RTF File Converted from Mac Word 5.1

Article: Q185516
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbdta word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you open a Rich Text Format (RTF) file in Microsoft Word 97, you may
receive the following error message:

  This program has performed an illegal operation and will be shut down.

When you click Details the following message appears:

  Winword caused an invalid page fault in module Winword.exe at
  0137:<address>.

CAUSE
=====

This problem occurs when the following conditions are true:

- The file was created in Microsoft Word 5.1 for the Macintosh.

  -and-

- The file contains links and tables.

  -and-

- The file was opened in Microsoft Word 97 and then saved in Rich Text Format
  (RTF).

If there is a link before a table, and if the first cell of that table contains a
link, the document becomes corrupted. This corruption causes the invalid page
fault.


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

Additional query words:

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Keywords          : kbdta word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbpending

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