Article: Q189184
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0
Operating System(s):
Keyword(s):
Last Modified: 01-MAY-1999
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The information in this article applies to:
- Microsoft Exchange Server, versions 4.0, 5.0
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SYMPTOMS
========
Outbound SMTP messages may not flow with the IMC/IMS service running, but will
flow when the Msexchimc.exe command is run from a command prompt. Inbound SMTP
messages work fine with the service.
CAUSE
=====
This problem is usually caused by a corrupt or invalid service account. To
verify this possibility, log on to the computer as the service account and
attempt to send a message when running from the command prompt. If this does not
work, check the properties of the service account.
WORKAROUND
==========
To work around this problem, you must recreate this service account and confirm
that it has the proper permissions. Please see the following Knowledge Base
article(s) for further information:
Q147701 XADM: Exchange Service Account Permissions
MORE INFORMATION
================
The reason that outbound messages flow when the IMC/IMS is started from the
command prompt is that the Virtual MS-DOS Machine (VDM) is using the account
permissions of the user logged on (most frequently the Administrator) rather
than the Service Account permissions that the service uses.
Additional query words: IMC
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Keywords :
Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2
Version : WINDOWS:4.0,5.0
Issue type : kbprb
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